OBT Consulting
Utilities & Field Safety

SDG&E, Conversational Safety Analytics

A Copilot Studio assistant that answers safety questions in plain English, grounded on consolidated observation data rather than scattered spreadsheets.

What this is

Field safety data sat in four disconnected systems. Leadership could not answer basic questions without a manual pull. We consolidated the sources into one governed model, then put a conversational layer on top so anyone can ask a question and get a trustworthy answer.

The challenge

Contractor safety observations were logged across separate tools with different field names, severity scales, and refresh cadences. Answering "which contractors are trending worse this quarter" took an analyst two days of reconciliation, so the question mostly went unasked.

What we built

A single source of truth for safety observations, then a Copilot Studio assistant grounded on that model. It answers in plain English, cites the underlying records, and refuses to guess when the data does not support an answer.

  • All observation sources consolidated into one governed semantic model
  • Severity and business-unit definitions agreed once and applied everywhere
  • Natural-language answers grounded on records, with citations
  • Leading indicators surfaced before incidents, not after
Time OptimizationDays to seconds
Resource Optimization1 vs 3 analysts
Business IntelligenceSingle source of truth
Business ImpactProactive risk mitigation

Live Assistant

The working assistant, embedded below. Ask about violation concentration, contractor trends, or site-level risk.